1. Collection and Use of Personal Information

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At Tokyo Holiday operated by Japan Noir Co., Ltd., personal information may be collected during reservation procedures, inquiry responses, and member registration. The provided personal information will be used for the following purposes:

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• Reservation Management: Manage customer reservations and provide necessary services.

• Customer Support: Respond to inquiries and provide necessary information.

• Service Improvement: Used for analysis and evaluation to improve services.

• Marketing: Provide information related to promotions and marketing activities with the customer's consent.

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2. Protection of Personal Information

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Personal information is strictly managed and appropriately handled in accordance with Japan Noir Co., Ltd.'s internal regulations. Access to personal information is limited to authorized personnel, and appropriate measures are taken to protect it from unauthorized access, loss, destruction, alteration, and leakage.

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3. Provision of Personal Information to Third Parties

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Personal information will not be provided to third parties without the customer's consent, except in the following cases:

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• Legal Request: When there is a legal request from public institutions such as the police.

• External Commission: When entrusted to a reliable company to the extent necessary for service provision. In this case, appropriate management contracts will be signed to ensure information protection.

• Emergency Situations: When necessary measures are taken in case the safety of the customer or the public is threatened.

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4. Use of Cookies

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Tokyo Holiday's website uses cookies to enhance the user experience. Cookies are used to track site usage and remember visitor preferences, but they do not contain personally identifiable information. The use of cookies can be restricted in the browser settings.

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5. Use of Access Logs

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The website records access logs, including access dates, types of browsers used, and IP addresses. These logs are used for website operation management, security assurance, and statistical analysis of usage.

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6. Revisions to the Privacy Policy

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The content of the privacy policy may be revised. In case of significant changes, clear notification will be provided on the website. Other changes will be updated on the website with the latest privacy policy, so please check regularly.

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This privacy policy applies to all services of Tokyo Holiday.

If you have any questions, please contact Japan Nowa Co., Ltd.