Our Commitment to Guest Safety and Health

At Tokyo Holiday, prioritizing your safety and health is our utmost concern, and we strive to ensure a safe stay. Due to the impact of COVID-19, we have implemented stringent hygiene management and preventive measures. These initiatives are designed to ensure you can enjoy your time in Tokyo with peace of mind.

1. Thorough Cleaning and Disinfection

• All public spaces, guest rooms, and shared areas are regularly disinfected following strict cleaning schedules.

• High-touch surfaces, such as door handles, elevator buttons, and remote controls, are thoroughly disinfected.　
  

1. Hand Sanitizer Availability

• Hand sanitizers are placed at multiple locations throughout the facility, such as entrances, reception areas, and near room entrances, and we encourage all guests and staff to use them regularly.

1. Staff Health Management and Protective Measures

• We monitor the health of all staff daily and ensure those feeling unwell stay home.

• All staff interacting with guests are required to wear masks and to wash and disinfect their hands frequently.

1. Social Distancing Measures

• Social distancing markers are set up in areas where people tend to gather, such as the reception and lobby.

• We limit the number of people in the facility as necessary to maintain safe distancing.

1. Guidance for a Safe Stay

• We provide guidance on safe practices during your stay.

• The latest health and safety information is continuously updated on our website and through in-facility notifications.

We ask for your cooperation with these measures to protect your health and safety. Tokyo Holiday is committed to ensuring you can enjoy a worry-free stay in Tokyo. We appreciate your understanding and cooperation.